Consumer Alerts

Scheduled Online and Mobile Banking Maintenance

First Mid Online and Mobile Banking may be unavailable from 11:00 p.m. (CT) on Saturday, December 9 through 5:00 a.m. (CT) on Sunday, December 10, as scheduled maintenance is performed. Telephone Banking will also be unavailable. If you cannot log ...

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Real-Time Blackhawk Transition Updates Including FAQs

Below are answers to the most frequently asked questions today within our call center.  Since we are experiencing higher than normal call volumes, we want to provide you with real-time answers to avoid longer wait times. If after you’ve read ...

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Blackhawk Bank Personal Online Banking Login

Before logging in the first time, please read these important details: For your first time login, you will need to use your Blackhawk Bank User ID and your one-time temporary password will be: B(last 6 digits of your SSN)Hawk$ ...

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Online, Mobile & ATM Banking Notice

This weekend, December 1-3, Online and Mobile Banking may be intermittently unavailable as we bring our new Blackhawk Bank customers online.  If you cannot log in, please check back at a later time. Also during the weekend, some ATM functions may ...

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Holiday Hours for Thanksgiving

All First Mid banking centers will be closed on Thursday, November 23rd for Thanksgiving Day.  For a list of all upcoming Holidays, click here.

Holiday Hours for Veterans Day

All First Mid banking centers will be closed on Saturday, November 11th for Veterans Day.  For a list of all upcoming Holidays, click here.

Scheduled Maintenance for Online and Mobile Banking

First Mid Online and Mobile Banking platforms will be unavailable between the hours of 11:00 p.m., Saturday, October 21 to 5:00 a.m., Sunday, October 22 (Central Time) for scheduled maintenance. Telephone Banking will also be unavailable during this time.

Fraudulent Calls

We have been made aware of customers receiving phone calls which appear to be from our Customer Support number, 877-888-5629.  This is an instance where our phone number has been spoofed and the calls are not actually coming from First Mid. ...

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ATM Service Notice

Some First Mid ATMs are currently offline. We appreciate your patience as technicians are working to resolve this issue and restore functionality as soon as possible.

Invalid Address Fee, effective February 1, 2022

As your financial services partner, it's important to keep us notified when your mailing address changes. If the address we have on file for you is incorrect, someone else could be receiving and opening your account statement or other financial ...

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